FAQ

 

WHAT IS YOUR RETURN POLICY?

"No Return Policy:

We strive to provide the highest quality ice cream to our customers. Due to the perishable nature of our product and food safety regulations, we cannot accept returns or exchanges once the ice cream has left our premises. We encourage customers to sample flavors before purchase and ask our staff any questions they may have. Thank you for understanding."

ARE YOU SAFE FOR SOMEONE WITH A NUT Allergy?

At Park Ice Cream, we take food allergies seriously, especially nut allergies. Our ice cream production and serving processes are designed to minimize the risk of cross-contamination with nuts. However, please be aware that we cannot guarantee a completely nut-free environment as some of our ingredients may be processed in facilities that also handle nuts. We encourage customers with nut allergies to inform our staff, and we will do our best to accommodate their needs and provide information on allergen-free options. Your safety and satisfaction are our top priorities."

DO YOU HAVE VEGAN (DAIRY-FREE) FLAVORS?

At Park Ice Cream, we're thrilled to announce the addition of vegan vanilla ice cream to our menu, and there's more to come! Crafted with care using only plant-based ingredients, our vegan vanilla ice cream is a creamy delight for the senses. But that's just the beginning - stay tuned as we introduce even more irresistible vegan flavors in the near future. Whether you're vegan or simply craving a dairy-free treat, come satisfy your sweet tooth with our delicious vegan offerings. Visit us today to experience the taste of indulgence, cruelty-free."

Is the ice cream Kosher?

We are proud to offer kosher-certified ice cream at Park Ice Cream . Our kosher ice cream is prepared in accordance with strict dietary guidelines, ensuring that it meets the highest standards of kosher dietary laws. Whether you observe kosher dietary restrictions or simply appreciate the quality and integrity of kosher-certified products, you can enjoy our delicious ice cream with confidence. Stop by today to savor our delectable kosher ice cream flavors and treat yourself to a taste of tradition!"

Do you sell Gift Cards?

"In-Store Exclusive: Gift Cards Available Now!

Exciting news for ice cream enthusiasts! You can now purchase gift cards for Park Ice Cream at our store locations. Treat your loved ones to the gift of indulgence with our delicious ice cream flavors, available in-store only. Swing by today to grab a gift card and spread the joy of sweet treats!"

Do you cater or do party events?

Elevate your birthday parties and events with the delicious flavors of Park Ice Cream! Our catering service brings the joy of ice cream straight to your celebration, whether it's a birthday bash, corporate event, or any special occasion. Treat your guests to a delightful selection of our premium ice cream flavors, served with a smile by our professional team. Make your event unforgettable with our customized catering options. Contact us today to bring the sweetness of Park Ice Cream to your next gathering!"

Do you have indoor seating?

While we don't offer indoor seating, we're excited to provide limited outdoor seating on nice weather days at [Your Ice Cream Shop Name]. Take advantage of the sunshine and fresh air while indulging in our delicious ice cream treats. Our outdoor seating area offers a cozy and inviting atmosphere for you to relax and savor every scoop. Join us on beautiful days to enjoy the best of both worlds - great company and delightful ice cream flavors! We look forward to seeing you soon."

Is there parking available?

At Park Ice Cream, we want your visit to be as enjoyable and stress-free as possible. That's why we offer convenient parking solutions for our customers. You'll find ample street parking available, as well as a parking lot located in the rear of our shop, both completely free of charge.

Please note that while we provide plenty of parking options, we recommend avoiding parking in the Wells Fargo parking lot nearby. We want to ensure your experience is hassle-free from start to finish. Thank you for choosing Park Ice Cream, where every detail is crafted with your convenience in mind."

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